ICRACKED MISSION STATEMENT:
“To love our customers in such a way that it transforms their day and the people they touch thereafter.”
ICRACKED VISION STATEMENT:
“To continually raise the bar and be the pioneers in the retail mobile device repair industry.”
If we don’t make you feel valuable please let us know. We will work hard to make it right!
Don’t forget, we love hearing from you and the experiences you’ve had with us. Don’t hesitate to Contact Us, even if it’s just a quick hello!
Love is where it’s at. We believe that Love is the most important commandment in life and because of this, Love is the most important part of our business. Love is iCracked number 1 Core Value.
Serve the Customer, Not the Euro
We formed iCracked using this foundational core value and we believe the value of people is worth more than the value of money. The result of putting people first will always reward the benefit of earning money.
“Integrity is what you do when no one is watching; it’s doing the right thing all the time, even when it may work to your disadvantage.” The right choice is seldom the easiest but it’s always the right one. So in essence, we work hard to do the right thing.
Be Positive & Optimistic
This core value is imperative to build a winning life. People find strength, energy, confidence, and creativity when practicing being positive and optimistic. We must embrace and execute this core value while pushing back the mediocrity of a negative outlook on life, because the truth is…Attitudes are contagious.
Deliver WOW Customer Service
We believe our customers deserve nothing less than the best so we encourage working a little harder and going a little farther to show our customers that we truly want to WOW them.
To grow, it’s essential to prepare and Be Ready. Living in the moment is the key here and embracing whatever faces you with a can do attitude and the willingness to give your best in the process.